Care Coordinator role based on what was discussed:
Role Overview
Title: Care Coordinator
Location: Liverpool Street office – 5 days a week
Environment: Niched, high-touch, people-centric
Key Responsibilities
Shift Coordination: Manage and coordinate staff shifts
Staff Management: Oversee care staff and ensure smooth operations
Mobilisation Leadership: Lead mobilisation efforts, including staffing and care plan implementation
Stakeholder Management: Balance needs of:
Individual receiving care
Their family
The client who pays for the service - NHS (ICB – Integrated Care Board)
Candidate Profile
Experience: Senior-level, with home care and children's services experience – complex care like tracheotomy
Skills:
Strong interpersonal and communication skills
Ability to manage complex relationships
Organised and proactive
Preferred Attributes:
Warm, empathetic, and diplomatic
Background: Must be a home care setting