Job Description
Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
Role Overview
Part of the Sales team, the Trade Channels Manager leads the planning and execution of a multi‑channel B2B communication strategy across social media, email, and trade publications – driving P&O Cruises performance in the travel industry. This role is accountable for the Travel Agent Reward & Loyalty scheme, utilising insights and analytics to deliver engaging incentives while ensuring P&O Cruises remains easy to do business and top‑of‑mind for agents to sell and recommend.
* Lead and manage the team to deliver a consistent, multi‑channel communication strategy across social media, email, and trade publications aligned to Brand Guidelines.
* Ensure effective trade messaging, including operational updates, product launches, sales campaigns and incentives.
* Collaborate cross‑functionally with Brand, PR, Marketing, Events and other brands to deliver impactful B2B communications.
* Drive CRM and loyalty initiatives; shape the user journey, grow the database and lead on the delivery of the B2B Reward & Loyalty scheme.
What You’ll Bring
* Experience of creating and managing multi‑channel communications.
* Proven management and leadership experience with the ability to prioritise effectively.
* Exceptional interpersonal and presentation skills.
* Ability to assess the ‘big picture’ and work towards improving efficiency and optimising delivery.
About You
* Experience working as part of a Sales team, ideally in Travel.
* Project management experience.
* Experience working with suppliers, agencies and/or 3rd party vendors.
* B2B Marketing experience.
* Website CMS experience.
* Advertising and copywriting experience.
* Marketing studio or creative design experience.
Benefits
* Employee discounted cruising plus friends and family offers.
* Annual bonus.
* Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
* Recognition scheme with prizes and awards.
* Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
* Extensive learning and development opportunities.
* Employee‑led networks.
* Employee Assistance and Wellbeing programmes.
* Company paid Health Cash Plan and health assessment.
* In‑house Occupational Health help and access to digital GP.
* Life Assurance.
* Parental and adoption leave.
* Employee Shares Plan.
* Electric Car and Cycle to Work schemes.
* Onsite restaurant offering range of healthy cooked and grab‑and‑go meals.
* Discounted retail and leisure via discounts portal.
* Contributory Defined Contribution Pension scheme.
* A friendly welcome with help settling in.
Seniority level
Mid‑Senior level
Employment type
Full‑time, 12‑month fixed term (available on a full‑time basis)
Job function
* Sales and Business Development
Industries
* Travel Arrangements
Apply today to start your journey with us and help create unforgettable holiday happiness.
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