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Customer service specialist - banking and financial services

Newry
Jr United Kingdom
Customer service specialist
Posted: 23 July
Offer description

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Customer Service Specialist - Banking and Financial Services, Newry

Client:

Teleperformance

Location:

Newry, United Kingdom


Job Category:

Other

-


EU work permit required:

Yes


Job Views:

3


Posted:

21.07.2025


Expiry Date:

04.09.2025


Job Description:

Teleperformance was certified as a great place to work in the UK in 2023!At Teleperformance, we deliver outstanding customer experiences through our commitment, passion, and dedication to excellence.

Due to our success, we have exciting opportunities in our Banking and Insurance sector – no previous experience necessary.

Start Dates: Aug/Sept 2025

* Salary: £12.85 per hour
* Location: Work From Home
* Training: 6 weeks
* Contract: Permanent

Additional requirements include the right to work in the UK, criminal record check, credit check, and other associated checks.

Please note: No time off or holiday requests are allowed during training or the first few weeks afterward.


Skills needed to be a Customer Service Representative:

* A professional, polite, and courteous telephone manner
* Ability to deliver excellent service with an outgoing nature
* Good listening skills with empathy, patience, and understanding
* Confidence and proactivity in handling difficult situations
* High accuracy and attention to detail
* Drive to achieve targets
* Ability to provide exceptional customer service across multiple channels
* Problem-solving skills to support and resolve customer queries
* Knowledge of client’s processes and products to support customers effectively

Security and scam warning: Be vigilant against scams. Teleperformance will only contact you through official channels. Report any suspicious communications.

Language proficiency: Only candidates meeting specific language scores will proceed. If you pass but do not meet language requirements, alternative roles may be considered. We reserve the right to reject applications that do not meet these criteria.

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