Job overview We are looking to recruit into a Band 3 Healthcare Assistant (Heightened Surveillance team) who can work across ward in-patient areas and is able to work flexible according to the needs of the service which may include a mix of long days, nights and/or Monday-Fridays. The Heightened Surveillance Team HCA work on different areas to provide enhanced care and supervision to either an individual patient or group of patients. They also support the delivery of nursing care in conjunction with the wider multidisciplinary team. The work of this Healthcare Assistant may move across the Medicine wards due to patient needs. Advert We are looking for motivated and confident staff, committed to delivering a high standard of nursing care. This will involve working with patients who may have heightened supervision or support needs. You will be required to work alongside our nursing staff to deliver safe and effective patient care, following best practice guidelines. Working for our organisation Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) have given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo Detailed job description and main responsibilities Nursing care will require excellent communication and engagement skills, the ability to deliver therapeutic patient activities, to de-escalate and deal with potentially challenging situations and people. To assist, under supervision with the delivery of nursing care in conjunction with the wider multidisciplinary team. To act as a role model and foster a culture in which compassionate, personalised care is delivered consistently to vulnerable patients requiring one to one care or enhanced care.