The purpose of the Broker Development role is to enhance broker and team performance through the delivery of structured process training, coaching, and continuous improvement. The role focuses on embedding consistent, compliant, and efficient ways of working by building strong capability across teams, ensuring processes are understood, applied correctly, and aligned to regulatory and customer outcome requirements. Through effective training and engagement, the role supports sustained performance, quality standards, and business growth.
Role Responsibilities
* Ensure teams fully understand and correctly apply end-to-end processes in day-to-day activities.
* Act as the subject-matter expert for agreed processes, supporting teams with queries and guidance.
* Support onboarding and induction of new team members through process training.
* Accountable for ensuring teams are integrated and fully competent in agreed end-to-end processes.
* Accountable for the successful rollout and adoption of new or updated processes.
* Act as a key enabler during business change by minimising disruption and maintaining standards
Knowledge & Experience
* Proven experience in broker development, intermediary management and sales leadership.
* Strong understanding of the business and processes
Desirable Skills
* Effective oral and written communication skills.
* Collaborative, adaptable and resilient.
* Strong relationship management skills.
* Ability to handle multiple tasks seamlessly and a sharp attention to detail.
* Work well under pressure with tight goals and deadlines.
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing.
Some of the other benefits are:
* Holiday entitlement of 26 days plus bank holidays increasing with length of service
* Opportunity to progress your career across the entire Everywhen family
* Gain CII or ACII qualifications to boost your knowledge and career prospects
* Pensions scheme for when you feel it’s time to retire
* 24-hour support for physical and mental wellbeing
* 1 days paid volunteering day to give back to our communities
* The Spotlight Awards, where we shine a light on the brightest talent across our group
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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
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