Job Description
Caretaker
Location- South Manchester
Salary- £22,932
Permanent, Fulltime
You will be a point of contact for customer queries when on site and manage customer expectations. You will promote a positive image of Great Places through the establishment of good working relationships with customers by being present in our neighbourhoods. You will be working as part of a dedicated mobile and flexible team to manage our customers’ accommodation and ensure the general successful running of Great Places communities.
* 35 hours a week, Monday-Friday
What you’ll be doing
* Responsibility for maintaining a high standard of cleanliness, safety and repair to our estates, blocks and schemes.
* Carrying out hoovering, sweeping, mopping, cleaning of communal doors, glazed areas, lighting, high & low level dusting, litter picking outside, ensuring all areas are clean and litter free.
* You will also carry out Health & Safety checks ensuring communal areas are free from combustible materials, slip and trip hazards, carrying out emergency light, fire alarm, legionella testing, reporting any issues identified to Compliance.
* You will be carrying out any minor repairs or proactive maintenance in communal areas, including but not limited to; light bulbs, door handles, removal of weeds from hard standings / path areas, jet washing, painting / moss removal/touching up of walls, graffiti removal, adjusting light timers etc.
What we need from you
* Full UK driving licence
* Competent in IT and using Personal Digital Assistant (PDA)
* Ability to work as part of a team or on your own
* Ability to manage your own time and work to deadlines
* To have worked in a similar Caretaker role and competent at carrying out general handy person tasks
* Demonstrate a positive can do attitude
* A flexible approach to the working day
* You are as comfortable working on your own as you are as part of a team
* Site Health and Safety awareness for yourself and others
* Commitment to work in partnership with others for the benefit of Great Places.
* Ability to work flexibly and when needed outside normal working hours to ensure service continuity.
* A passion for customer service
* You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects
What we give you in return for your hard work and commitment
* Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)
* WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
* The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
* Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
* Savings Club ¦ You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
* Reward & Recognition ¦?Rewards for 5 star Trust pilot review’s ¦ You Count Rewards are individual reward’s for going 'above & beyond’ ¦ Compliance based training bonuses paid annually
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by Great Places.
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.