Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD
This is a partnership role with OPDP, supporting the TLN administration and the individual will be vetted by HMPPS to access probation data systems. There will be travel to our central office in Cardiff to work with our OPDP project support managers and administration.
This includes; providing administrative support to the operational manager, business support manager, arranging meetings, coordinating information, preparation of agendas, minute taking, data entry, generation of daily work list for administration staff, regular routine audits and responsible for operating a buddy line for advisor staff.
The post holder is required to communicate and liaise with staff and members of partner organisations, produce work to deadlines whilst ensuring compliance with Health Board policies. This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties. The duties and responsibilities listed below are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected. The post holder will, therefore, be expected to adopt a flexible approach when the needs of the service require.
Maintain staff and Service User information and records to a high standard supporting the Lead Transitional/Liaison MH Practitioner in all personnel issues.
Main duties of the job
1. Travel to Cardiff Central Office to support OPDP management and administration.
2. Communicate and liaise with staff and members of partner organisations.
3. This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties. Adopt a flexible approach when the needs of the service require. Provide support to business and project processes.
4. Produce work to deadlines whilst ensuring compliance with health board policies
5. Provide support to staff within the team/office
6. Provision of records and extracts (manual and electronic) for completion of audits.
7. Provide a diary management service with the ability to resolve conflicting diary appointments and schedules.
8. Make judgements involving straightforward job-related facts or situations, such as choosing and booking appropriate venues/rooms based on requirements and in line with agreed policies and procedures, resolving conflicting diary appointments and schedules.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Person specification
Qualifications & Knowledge
Essential criteria
9. Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
10. Good knowledge of MS Office Suite Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
11. Thorough understanding of office procedures
Desirable criteria
12. ECDL
Experiance
Essential criteria
13. Demonstrate experience in an administrative role requiring the accurate identification and extraction of records
14. Experience of communicating with all levels of professional staff and the public
15. Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
16. Experience of transcribing and minute taking
17. Working experience of Microsoft Office Suite
Desirable criteria
18. Administering finance systems, e.g. requisitions, budget monitoring
19. Working in an NHS environment
Aptitude and Abilities
Essential criteria
20. Adhere to and can demonstrate SBU Values & Behaviours
21. Working knowledge of filing/data systems including record management
22. Ability to work on own initiative and manage own workload
23. Able to manage diaries
24. Advanced keyboard skills
25. Good written and verbal communication skills
26. Good organisational skills Problem solving and fact finding
27. Ability to work within a team and to take direction from senior team members
Desirable criteria
28. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other Essential Criteria
Essential criteria
29. Ability to travel within geographical area
30. Able to work hours flexibly
31. Satisfactory Standard/Enhanced DBS clearance including an Adults and Childrens Barred List check
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable