Job Overview
In the role of Private Sector Housing Officer you will play a key role in regulating landlord and tenant matters, overseeing Houses in Multiple Occupation (HMOs) and managing caravan and campsite licensing. Your work will directly contribute to safeguarding public health and improving living conditions within the community. You will make a real difference to people’s lives. We are looking for someone who is confident, resilient, and committed to delivering high-quality outcomes in a challenging and rewarding environment.
You will be employed by Publica Group Ltd, a joint venture of four council partners: West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council, to deliver more efficient and improved services.
Responsibilities
* Deliver a comprehensive Private Sector Housing service, including housing standards, HMOs, and licensing of caravans and campsites
* Respond to residential service requests, including issues relating to drainage, pest infestations, and filthy or verminous premises
* Support initiatives to bring empty homes back into use
* Develop and improve procedures to enhance service delivery
* Provide expert Environmental Health advice across the organisation and contribute to consultations
* Investigate complex housing and public health cases
Qualifications
* A qualification equivalent to NVQ Level 3 or A-Level
* A recognised qualification in Private Sector Housing, Environmental Health, or a related field
* Strong experience in assessing complex situations and carrying out inspections
* Ability to build and maintain positive customer relationships
* Confidence in handling challenging situations calmly and professionally
Special Conditions
* A full UK Driving Licence and access to a vehicle for work purposes
Benefits
* Agile working allowing a mix of home and office working
* Flexible working arrangements (depending on the role)
* 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
* Renewal of health cash plan giving you cash back on health, dental and eye care
* Pension scheme with a good employer contribution of up to 7% of your earnings
* Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
* Cycle to work scheme
* Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
* Generous sickness cover above statutory entitlements
* Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
* Life assurance, currently four times your annual salary
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