Norse Care is offering an opportunity for a Registered Manager to work collaboratively in Cranmer House. Registered Managers are supported by their Deputy Manager and Business Administrator and will be responsible for the day-to-day operation of the service. A successful applicant will work closely with their team and support services to ensure high-quality care is delivered across the entire home.
As our Registered Manager, you will lead your team to deliver high-quality care to residents/tenants, sharing responsibilities and working together to ensure outstanding care and a supportive community for residents, families, and staff.
Key Responsibilities:
1. Work with Management Teams to define and implement strategic development plans, ensuring staff deliver quality service and uphold our values, aiming for an outstanding CQC rating.
2. Ensure each resident/tenant has a person-centred care plan that is effectively implemented and regularly updated.
3. Manage all staff including inductions, probations, appraisals, and disciplinaries to ensure good performance and a positive culture, including identifying training needs.
4. Comply with the Health and Social Care Act 2008, CQC legislation, and NorseCare policies.
5. Manage the home budget effectively, meet financial targets, and maintain full occupancy.
6. Develop opportunities to improve care standards by engaging with relatives, friends, and the community, using feedback proactively to enhance services.
Candidate Requirements:
* Significant experience as a Deputy Manager or Registered Manager in a Social Care setting, with a track record of achieving 'good' or 'outstanding' CQC results.
* Excellent communication skills and the ability to build strong professional relationships.
* Experience in recruiting and selecting staff supported by Head Office.
* Level 5 Diploma and Level 4 NVQ in Health and Social Care, Registered Managers Award, or equivalent experience.
Norse Care is Norfolk's largest care provider with 33 care homes and schemes, delivering dedicated, person-centred care throughout the region. We are recognized regionally and nationally for our outstanding service and have received several awards.
What We Offer:
* 26 days annual leave, sickness scheme, and pension scheme.
* Comprehensive induction supported by Regional Directors and Head Office Management.
* Personal development opportunities through award-winning training and courses.
* Regular training reviews and access to digital learning resources.
* Refer a Friend scheme up to £250.
* Blue Light Card with discounts and benefits.
An enhanced DBS check will be required, paid for by the employer. We are committed to diversity, equality, and fair employment practices. The vacancy may close once sufficient applications are received, so early application is advised.
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