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Company Description
Job Description
This is a permanent position offering 39 hours per week. The position is based in the H&M Croydon store in the Centrale Shopping Centre.
Our Leaders aim to grow our people and our business. As a Department Manager, you will oversee a department to support the store's sales and profit, and work with your team to deliver a Customer First Experience.
Key responsibilities:
* Lead with a vision to ensure the best experience for colleagues and customers
* Evaluate your team's performance, provide regular feedback, and support their development and training for succession planning
* Analyze and follow up on Sales & Profit KPIs for your department
* Ensure Health & Safety, legal compliance, and security standards are maintained according to H&M and local laws to ensure safety for employees and customers
Qualifications
We are looking for candidates who have:
* Management experience in a customer-facing environment
* Previous experience leading and managing teams
* A passion for profitability and people
* A customer-first mindset
Additional Information
Availability is fully flexible across 7 days, including weekends.
Benefits
We offer attractive benefits and extensive development opportunities across the H&M Group worldwide. All employees receive a staff discount card for use in all H&M Group brands, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound, both in stores and online. Employees are also enrolled in our H&M Incentive Program - HIP. Additional local perks and benefits vary by country and employment type.
Inclusion & Diversity
H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experience, and ideas from various backgrounds, positively impacting our approach to challenges and customer relations. We encourage applications without cover letters to reduce potential biases.
Company Description
H&M Group encompasses brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. We are dedicated to sustainable growth and inspiring fashion, offering the latest styles, designer collaborations, and affordable essentials. Learn more about us here.
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