Import Customs Manager
Location: Colnbrook
Salary: £47,000 per annum - negotiable depending on experience
Hours: Monday to Friday, 08:00 - 16:00 (30-minute lunch break)
Contract: Full-time, permanent (37.5 hours per week)
Our client, a well-established international logistics and transport service provider with a strong global network, is seeking an experienced Import Customs Manager to join their team based in Colnbrook.
This is an excellent opportunity for a confident and proactive individual to take ownership of the import customs function and lead a dedicated team. The successful candidate will bring strong operational knowledge of UK import customs procedures along with experience in managing people and processes within a fast-paced logistics environment.
Key responsibilities:
* Lead, manage and develop a team of four import and customs staff, including appraisals, holiday and absence
* Act as the main point of contact for all customs-related queries from customers, authorities and internal departments
* Process customs clearance entries (CDS) for courier and cargo import shipments across multiple UK airports (LHR, EDI and GLA)
* Create jobs and complete billing using Boxtop, manage CSDs and maintain knowledge of known cargo and SPX procedures
* Perform Border Import (BI) functions to the client's ETSF facility including acceptance and release
* Manage the internal customs system (Customs Central) integrated with ASM Sequoia
* Keep up to date with changes to customs legislation, tariffs and procedures, and update the team accordingly
* Ensure correct classification of goods, valuation and origin declarations
* Review and improve processes to ensure compliance, accuracy and efficiency
* Ensure timely payment of all HMRC duties and taxes and correct billing and collection from customers
* Reconcile Deferment and FAS accounts on a monthly basis
* Handle both low-value bulk clearance (BIRDS) and high-value consignments
* Maintain effective communication with operations and finance teams
Required experience and skills:
* Previous management and leadership experience within customs or freight forwarding
* Strong understanding of UK customs procedures and HMRC compliance requirements
* Previous experience in courier imports
* Proficient in Descartes (e-Customs), ASM Sequoia, CDS and CNS/CHIEF systems
* Experience with low-value bulk clearance (BIRDS) and ETSF procedures
* Highly organised with strong attention to detail and a results-focused approach
* Able to work independently and as part of a team with a flexible and positive attitude
* Strong administrative and multi-tasking abilities with the capacity to meet deadlines under pressure
Desirable:
* Experience in end-to-end export customs clearance
* Familiarity with MOU and AEO processes
This is a vital role in the continued growth and compliance of our client's import operations. It offers a rewarding opportunity for a skilled customs professional to make a real impact.
To apply, please submit your CV today for immediate consideration.
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