Join to apply for the System Support Specialist role at R3vamp.
We’re working with a prestigious automotive group seeking a DMS Business Support Analyst to take ownership of their Dealer Management System (Keyloop) and wider business systems.
You’ll play a vital role in supporting dealership operations across the group — ensuring systems run smoothly, user access is managed effectively, and integrations between platforms and manufacturers deliver maximum value to the business.
This role would suit someone with strong Keyloop / Kerridge experience who understands how a dealer group operates and enjoys working closely with stakeholders across IT, Finance, and Dealership Management.
What you’ll be doing
* Administer and maintain the Dealer Management System (Keyloop) across multiple sites
* Manage user accounts, permissions, and licensing
* Act as the main point of contact for Keyloop and other third‑party suppliers
* Resolve DMS‑related tickets, incidents, and system issues in a timely manner
* Support business system integrations with manufacturers and third parties
* Contribute to new site launches, software rollouts, and DMS improvement projects
* Train and support staff to ensure systems are used effectively
* Continuously identify ways to improve system efficiency and performance
What we’re looking for
* Hands‑on experience supporting Keyloop / Kerridge DMS platforms
* Understanding of automotive retail operations (dealerships, aftersales, etc)
* Strong analytical and problem‑solving skills
* Excellent communication and stakeholder management abilities
* A proactive approach to improving systems and processes
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Motor Vehicle Manufacturing
Location
Bristol, England, United Kingdom
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