Seasonal Sales Assistant - Romford
Retail role at LUSH in Romford. Available 4, 8 or 12 hours per week. Application deadline 19 October 2025. Contract 10 November – 31 December 2025.
Key Responsibilities
* Providing 5‑star customer experience consistently.
* Acting as a Lush Ambassador, championing ethics and values.
* Engaging customers through active listening to understand needs, recommending products and demonstrating.
* Delivering sit‑down consultations and bespoke routines: hand/arm massages, on‑face demos, scalp massages, henna applications and more.
* Hosting product‑making workshops and in‑store parties.
* Stocking products on the shop floor, ensuring a clean, inviting environment.
* Operating the till system – cash handling trained.
* Adapting swiftly to changing circumstances; no two days are the same.
Qualifications and Skills
* Available at least 2 days per week and willing to work during the peak Christmas period.
* Passionate about Lush products and ethical living.
* Excellent customer service skills, building rapport and delivering 5‑star experience.
* Strong verbal communication, active listening and collaborative teamwork.
* Adaptability, problem‑solving, and composure under pressure.
* Organisational ability: maintaining store environment, managing inventory, and creating appealing displays.
* Understanding of Lush’s ethical sourcing, sustainability and cruelty‑free practices (training provided).
* Knowledge of product features and sales techniques.
Benefits
* Holiday allowance
* 50% discount on Lush products and
* Profit‑based bonus
* Complimentary spa treatment
* Pension scheme
* Paid day off for your birthday
* Cycle to work scheme
* Discounted rail and bus season tickets
* Employee assistance programme
* 6 months’ full pay for parental leave (primary caregiver)
* Financial childcare support on return to work
* Flexible working
qualifying period & hours required
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