Description We are currently seeking a Customer Service & Internal Sales Executive to join a well-established, family-run SME based in Newtown, Powys. Working within a busy existing team of 8 people you will be required to provide friendly, helpful customer service and develop a base of existing accounts. Key duties and responsibilities * Answer incoming telephone calls in a timely and professional manner * Processing of telephone, email & website orders * Advise customers of products and services on offer * Professionally handle customer queries & resolve any issues in line with personal level of responsibility * Develop and maintain relationships with existing accounts * Conduct follow up calls to existing accounts to promote new products and services * Assist with any other reasonable tasks as required Requirements * Previous experience of working in a similar role * Experience of working to KPI’S * Good telephone interaction * The ability to work well in a team * Working knowledge of IT programmes * Practical and logical; the ability to solve problems quickly and accurately * Keen attention to detail * Strong literacy & numeracy skills Benefits * Salary of £30,000- £35,000 * 25 days holiday per annum plus bank holidays * Provision of lunch every day * Working Hours – Full time preferred but part time considered ...