Laundry Assistant
Seasonal
Surrey
Competitive
Dedicated to providing a high-quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible.
This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
We are looking for a Laundry Assistant to undertake the following duties on a day-to-day basis:
Key Responsibilities
* To provide a fast and efficient laundry service for guests
* To adhere to the laundry manual for all the processes of the laundry/dry cleaning service.
* When handling items to be laundered, take care and read labels thoroughly before washing
* Separate articles according to colour, fabric and the cleaning treatment required, watching for damage and stains
* To operate the laundry machinery by following Health and Safety and Manufacturer guidelines at all times.
* Ability to work in a team and work towards the department's goals
* To be aware of and comply with COSHH rulings
* Be conscious of and practice occupational health & safety at all times in the workplace
* Monitor the computerised washing and drying systems in laundry machines.
* To ensure that the folding, counting, stacking and packaging of articles are carried out correctly and appropriately.
* To prepare items correctly and that they are delivered to the correct property to minimise errors and guest complaints.
* To maintain the laundry room is tidy and clean at all times
* To be aware of and adhere to all of UKME's policies and procedures.
* To comply with all Health and Safety regulations as governed by the Health and Safety at work Act 1974 (and any amendments).
* To ensure a professional approach is undertaken in performing duties to the highest standards when interacting with clients, colleagues and external providers, with particular emphasis on maintaining confidentiality.
* To be flexible with working rotating shifts including weekends and bank holidays.
* To pick up and delivery laundry from properties, ensuring each property is labelled and kept separate.
* Ensure the accompanying paperwork is completed and correct with the housekeeper of the property.
* Ensure a professional approach is always delivered with particular emphasis on maintaining confidentiality.
* Liaise regularly with colleagues, supervisors and managers to ensure an efficient and effective service is delivered to the client at all times.
* Provide a highly customer focused service to the company and client at all times.
* Provide cover for colleagues during periods of absence.
* Adhere to all Company policies and procedures, particularly in regard to health and safety.
* Any other duties as and when requested.
Knowledge/Experience/Skills/Abilities
* Available to work flexible rotating rosters
* Able to work in elevated temperatures
* Possess valid UK drivers licence
Personal Attributes
* Highly conscientious
* Strong time management, organisation and planning skills
* High level of written and verbal communication skills across all levels
* Enthusiastic and self-motivated with the ability to use their initiative
* Highly flexible and adaptable
* Can work under pressure with the ability to meet strict deadlines
* Reliable and punctual
* Highly professional and presentable
* Able to work well in a team and unsupervised
* Extremely confidential and discreet
* Can follow instructions in a cooperative and accurate manner
* Honest &Trustworthy
* Attention to detail
* Ability to work in autonomously as well as in a team
* Ability to use own initiative and to make urgent decisions
* Able to read and understand washing instructions (care labels)
Benefits:
* Private healthcare
* Company pension scheme
* Season ticket loan
* Discount at retail store
Apply now.