Job Description:
Healthline Nurse Advisor
Salford Quays, Manchester M50 3SP.
Permanent
Hybrid working options available (4 days remote)
£33,000 - £36,000 FTE depending on experience
Full-time, 37.5 hours weekly on shift rotation
We make health happen:
At Bupa, 24-hour nurse lead line, to deal with a manage calls from Bupa member/ none Bupa members of clinical nature of both a symptom and diagnostic based nature to offer clinical information to callers and identify home treatment required, seek care today, emergency care.
You’ll help us make health happen by:
1. To provide clinical support, guidance, and information to customers (24/7, 365 days a year) to empower and enable individuals to make best and most appropriate use of health care services and assist them to obtain the most appropriate treatment.
2. To take responsibility and work unsupervised self-managing call / case referrals, take on clinical responsibility and manage escalations, complaints, onward referrals to third parties, business continuity and make decisions in the absence of a manager out of hours.
What you will bring
3. Qualified Registered general nurse – adult and children.
4. Experience preferably from a A&E, Triage and Tele-med health service – experience from a private or NHS hospital is also highly desirable with broad knowledge of different treatment pathways.
5. Current NMC Registration
6. Ability to respond and deal with safeguarding cases and or calls – ideally from current or most recent position.
7. Proven experience in risk management and assessment experience in a healthcare setting.
8. Good IT and communication skills
9. Ability to navigate through different medical system
10. Confident clinical skills
11. Ability to Triage and assess promptly over the phone
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.