D G Green & Sons Limited, one of the leading Facilities Management, Building, and Civil Engineering Contractors working throughout Northern Ireland, is seeking to recruit a Facilities Administrator to join our Facilities Management Division.
Responsibilities
* Support all administrative tasks related to facilities management
* Provide a helpdesk function to serve as the primary contact for customers
* Raise new work orders and close completed work orders in the system
* Monitor various inboxes, respond to queries, and prioritize based on urgency
* Ensure document control in accordance with ISO standards: Quality 9001 & Environmental 14001
* Arrange visits with clients and coordinate site access
* Manage paperwork and filing efficiently
* Raise Reactive, Response, PPM, and scheduled job requests on the system
* Respond promptly to helpdesk emails
* Report Health and Safety issues to management
* Manage trades, sub-contractors, general laborers, and on-site staff
* Support the Facilities Management and Maintenance team in raising and closing job requests
Skills and Qualifications
* Minimum of 2 years experience working in a busy helpdesk environment, primarily on in-house manual systems
* Knowledge of facilities management processes
* General understanding of Building, Building Fabric, Mechanical, or Electrical disciplines
* Ability to use own initiative effectively
* Awareness of facilities disciplines for effective work order allocation
* Strong IT skills and presentation abilities
* Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
* Ability to prioritize large volumes of work efficiently
* Attention to detail and good organizational skills
* Candidates should have a background in Building, Facilities, Mechanical, or Electrical disciplines
Vacancy ID 1729597 Job ref. DG19;006 Job Sector Customer Service and Call Centre, Secretarial and Administration Area Co Antrim Location Lisburn Salary Negotiable No. of Vacancies 2 Contract Type Permanent Weekly Hours 40 Published Date 14/08/2025 Closing Date 11/09/2025 Work Time 8:00 am - 5:00 pm, days to be confirmed #J-18808-Ljbffr