Reception Manager – Central London – Up to £50,000
Premium Restaurant & Hospitality Group
One of London’s most exciting venues is on the lookout for a confident, guest-first Reception Manager to lead the front desk and reservations team.
You’ll be the face of the business – warm, polished and calm under pressure – making sure guests are welcomed like regulars and the team are set up to deliver every time.
What you’ll be doing:
* Leading and developing the front desk & reservations team
* Managing rotas, training, standards and incentives
* Being visible on the floor – a go-to for guests and team alike
* Owning all things guest journey – from booking to goodbye
* Driving feedback, guest experience, and seamless communication
What we’re looking for:
* Strong reception/reservations experience in a fast-paced, premium setting
* Natural leader – confident, calm and service-obsessed
* Sharp on the detail, quick on your feet, and guest-focused at every turn
* You will be a super user on SevenRooms
* Ability to thrive in a fast-paced environment.
* Excellent communication skills, both verbal and written.
* Detail-oriented and adaptable.
* Self-motivated with a problem-solving mindset.
* You need to sweat the small stuff- it’s all about the details!
If any of this sounds like you apply - Kate at COREcruitment dot com
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