We are dedicated to improving the lives of patients with Pulmonary Arterial Hypertension (PAH), a rare disease. We are currently preparing for the launch of an important new product and are seeking two Account Managers to join our cross-functional team, one based in London and the other in the North East. This hybrid role will involve both promotional and non-promotional activities, focused on driving clinical belief, system readiness, and diagnosis and treatment rates. Responsibilities Partner with key accounts and the wider health economy to ensure suitable patients gain appropriate treatment options. Take responsibility for a defined number of Centres of Excellence (CoE's) and shared care centres, understanding the ecosystem and needs of these accounts and customers. Drive customer activities and be accountable for the Pulmonary Hypertension portfolio. Provide insights to the commercial team and contribute to marketing strategy development. Allocate approximately 80% of time to customer activities and 20% to self-development and compliance. Key Skills Data Driven Decision Making and Planning: Ability to gather, use, and analyse datasets to make informed decisions and drive performance. Patient Journey Experience: Understanding of stakeholders, patient journeys, and the ecosystem to identify opportunities and provide solutions for patients. Interaction Excellence: Strong scientific communication skills, value demonstration, channel mastery, and relationship building. Knowledge of Healthcare Systems: Thorough understanding of local healthcare and reimbursement systems to inform strategic planning. Project Management and Organisational Skills: Ability to manage initiatives and deliver on agreed outcomes and timelines. Regulatory Knowledge: Familiarity with MHRA/ABPI requirements, particularly around field activities. Stakeholder Management: Ability to manage and influence key external stakeholders in a matrix cross-functional team structure. Problem Solving and Communication: Strong problem-solving, teamwork, analytical, and written/verbal communication skills. Rare Disease Expertise: Understanding of the challenges and approach needed in the rare disease space. Key Competencies Growth Mindset and Strategic Thinking: Continuously seeking opportunities for growth and thinking strategically to achieve objectives. Advanced Account Management: Making rapid, disciplined decisions to manage accounts effectively. Drive for Results: Setting performance standards and achieving results personally and with the team. Sales Acumen: Advanced understanding of the product and disease to engage with customers effectively. Customer Engagement: Focusing on customers and patients and providing advanced customer engagement. Collaboration and Communication: Foster collaboration, teamwork, and effective communication skills. Courage and Integrity: Acting with courage, candour, ethics, and integrity. If you are passionate about making a difference in the lives of PAH patients and possess the skills and competencies mentioned above, we invite you to join our team. Apply now Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date:05/18/2024 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R281096