SF have partnered with an established client in central Birmingham, who are recruiting for a Senior Account Manager to join their team on a permanent basis. This is a brilliant opportunity to join a supportive team in an organisation with a fantastic culture.
Salary: £45k-£50k
Working pattern: hybrid
Responsibilities will include:
- Provide a professional, knowledgeable point of entry into the Company for stakeholders.
- Be commercially aware, credible, and build relationships at C-Suite level within the private and public sector.
- Use experience of West Midlands' key sectors to add depth / insight to C-Suite dialogues.
- Work collaboratively with public sector stakeholders including Local Authority and Department of Business & Trade teams to support the managed accounts.
- Develop and deliver intelligence-led account management plans.
- Ensure timely follow up and resolution of actions raised from client engagements.
- Use the CRM (customer relationship management) system efficiently and effectively to ensure regular and effective evaluation of activity for all accounts managed, including sharing insights gathered with Local Authority colleagues & Sector Specialist Teams.
- Record all engagement, interactions, meetings, phone calls and emails using the CRM.
- Work with colleagues across the organisation to ensure a joined-up approach to SRM firms, for example referring to Sector Specialist/ Business Development Managers when ...