Overview
Operational Performance Manager
Location: Plymouth
Permanent | Full-Time
Salary: Up to £45,000 + Benefits
Responsibilities
* Analyse and interpret performance data to identify trends, risks, and improvement opportunities.
* Produce clear, insightful reports for senior management and stakeholders.
* Develop and implement improvement strategies to enhance service performance and efficiency.
* Support operational teams to maintain consistent, high-quality delivery.
* Manage and challenge supplier performance, ensuring contractual compliance.
* Lead on rectification and improvement plans where performance issues arise.
* Build strong working relationships with internal teams, contractors, and clients.
* Identify and implement cost and efficiency savings without compromising service quality.
About You
* Experienced in operational performance management, data analysis, or business improvement.
* Advanced Microsoft Excel skills, confident in handling and analysing large data sets.
* Strong communicator with the ability to present data and influence decisions.
* Commercially aware with a proactive, analytical, and solution-driven approach.
* Excellent stakeholder management and organisational skills.
* Flexible to travel across sites within the South West region.
What’s on Offer
* Competitive salary of up to £45,000
* Mileage paid
* 6% employer-matched pension contribution
* Private medical cover
* Life assurance (2x annual salary)
* 25 days annual leave
* Hybrid and flexible working options
* Opportunities for professional growth and development
Why Apply?
You\'ll be joining an established, forward-thinking organisation that values innovation, collaboration, and continuous improvement. This is a key role where your insights will directly influence operational performance and help shape the success of service delivery across a large and high-profile estate.
For more information or a confidential discussion, please contact: Abbie Evans - Sphere Solutions.
Our Commitment to Inclusion
As a recruitment agency, we are committed to promoting inclusive opportunities on behalf of our clients. We welcome applications from individuals of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or require adjustments during the recruitment process, we\'ll work with you and the client to ensure a fair and supportive experience. We aim to represent employers who foster respectful, inclusive, and collaborative workplaces — regardless of age, gender identity, sexual orientation, ethnicity, or background
#J-18808-Ljbffr