Overview
We are recruiting for an experienced and forward‑thinking Senior Service Manager (Complex Needs) in a full‑time permanent role for a well‑established care company that operates within the mental health, learning disabilities and autism sectors across Greater Manchester, Yorkshire and North Wales. This role offers a varied scope and progression opportunities.
Responsibilities
* Oversee and support multiple supported living services
* Lead service development, start‑ups and transitions in partnership with Locality and New Business teams
* Ensure services meet or exceed CQC and regulatory standards
* Coach, mentor and develop Registered Managers, Service Managers and frontline teams
* Build strong relationships with commissioners, local authorities and professionals
* Manage budgets, risks, quality assurance and continuous service improvement
* Contribute to regional Senior Management Team discussions
* Lead or support complex HR investigations when required
Qualifications
* Level 5 qualification in Health & Social Care (or equivalent)
* Management/Leadership qualification (Level 3+)
* Experience as a CQC Registered Manager
* Multi‑site management experience within complex needs services
* Experience with safeguarding, inspections and statutory authorities
* Financial and people management experience
* Full UK driving licence and access to own vehicle
Benefits
* Flexible Additional Holiday Purchase Scheme
* Full induction programme to Care Certificate Standards
* Dedicated learning & development programmes.
* Free training to achieve qualification in Social Care.
* DBS check.
* Free Employee Assistance Programme
* Annual Employee Awards Evening
* Employee recognition schemes
* Carer progression within the company.
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