My London-based client is looking to appoint a commercially astute and technically proficient Senior Leasehold/Mixed-Use Property Manager. The successful candidate will have a solid grasp of both residential leasehold and block management, as well as commercial property operations. A well-rounded skill set encompassing technical knowledge, financial insight, and effective people management is key to success in this role.
In-depth knowledge of landlord and tenant legislation (both residential and commercial), along with best practices for service charge management
Skilled in conducting Section 20 consultations and overseeing complex maintenance and major works projects
Financially confident, with experience managing and reconciling residential and commercial service charge budgets
Strong understanding of the Building Safety Act and associated compliance requirements
Exceptional client relationship management skills, with experience engaging private leaseholders, resident directors, commercial tenants, and freeholders
Confident in leading resident and tenant meetings, including AGMs, service charge reviews, and commercial tenant briefings
Proficient in property management software (e.g., Propman) and the Microsoft Office suite
Capable of mentoring junior team members and managing contractor relationships to ensure high service standards
Manage a diverse portfolio of leasehold residential and mixed-use developments, delivering high-quality services to freeholders, RMCs, RTMs, and commercial tenants
Oversee the full-service charge cycle, including budgeting, collection, reconciliation, and financial reporting for both residential and commercial components
Lead major works and capital expenditure projects, ensuring full compliance with Section 20 consultation requirements
Ensure adherence to lease terms, relevant landlord and tenant legislation, commercial lease obligations, and health and safety regulations
Conduct regular site inspections to uphold high standards across all communal and commercial areas
Act as a key liaison for residential leaseholders and commercial occupiers, managing queries, disputes, and tenancy compliance with professionalism
Prepare and present board reports, attend AGMs and tenant meetings, and foster strong, lasting client relationships
Oversee contractor performance and delivery of hard and soft services across the portfolio
Provide mentoring and guidance to junior property managers and support staff to maintain service excellence
Keep up to date with changes in property legislation, building safety regulations, and industry best practices
Solid understanding of commercial lease clauses, including rent reviews, break options, and service charge apportionments
In-depth knowledge of building safety compliance, including the Fire Safety Act 2021, Building Safety Act 2022, and EWS1 requirements
Strong grasp of insurance processes, including claims management and asset protection best practices
Experience with ESG initiatives, sustainability reporting, and strategies to enhance energy performance
My client is looking to pay £55k + bonus/benefits.