Workforce Planner
Liverpool Docks, Liverpool (L21 1LA)
£32,000 - £36,000 per annum DOE
MSS Infrastructure are currently recruiting for a Workforce Planner to support operations within a busy and fast-paced port environment based at Liverpool Docks.
This is an excellent opportunity for an organised and proactive individual with experience in workforce planning, labour allocation, scheduling, recruitment coordination, or operational resource planning. The successful candidate will play a key role in ensuring staffing requirements are met efficiently while maintaining strong relationships with workers, operational teams, and the client.
Key Responsibilities
Plan and allocate workforce requirements to meet operational demands
Ensure all shifts are filled with suitably trained, compliant and available workers
Liaise with clients and operational teams regarding staffing requirements and operational changes
Monitor attendance, absence management and shift coverage
Respond quickly to operational issues, shift changes and staffing shortages
Maintain accurate workforce records, reports and planning documentation
Ensure compliance with company procedures, working time regulations and health & safety requirements
Support recruitment, onboarding and workforce mobilisation activities where required
Build and maintain positive working relationships with workers, supervisors and clients
Participate in the on-call rota to support operational coverage outside standard working hours
What We're Looking For
Essential Experience & Skills
Previous experience in workforce planning, resource planning, scheduling or recruitment coordination
Experience working within a fast-paced operational environment
Good understanding of shift planning and labour allocation
Strong administrative and organisational skills
Excellent communication skills, both written and verbal
Ability to prioritise workloads and work effectively under pressure
Good problem-solving and decision-making abilities
Strong attention to detail and accuracy
Competent IT skills including Microsoft Excel, Outlook and Word
Understanding of compliance requirements, working time regulations and health & safety proceduresDesirable
Experience within ports, logistics, industrial, warehouse or infrastructure environments
Knowledge of agency workforce operations
Experience managing temporary labour requirements
Full UK driving licence
What's on Offer
Competitive salary of £32,000 - £36,000 depending on experience
Opportunity to work within a major operational environment
Long-term career prospects with an established infrastructure support business
Dynamic and varied role with operational responsibility
Supportive team environment
If you have experience coordinating workforces, planning operational staffing requirements, or managing labour allocation within a fast-moving environment, we would like to hear from you.
Apply now to be considered.
We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend