Job Title : Patient Care Assistant Location: Garston, Frome Job Type: Full time Permanent Hours: 38 hours, 4 days a week. Hours are between 7.30am and midnight. Weekend work on a rota basis. We are looking for a pro-active Patient Care Assistant (PCA) to join our fantastic team. PCAs work in all areas of practice, and it will be necessary to accept instruction from a variety of people. You will be responsible for preparing theatre for surgeries, cleaning and maintaining the quality of our instruments, assist with patient care and husbandry, running in-house lab tests, packaging biological samples, and assisting with the smooth running of the practice. Duties will also include, but are not limited to: Cleaning, disinfection and preparation of patient accommodation. Actively maintain the hospital and follow infection control procedures. This will include sterilising and deep cleaning among other duties. Assist with reception and client care, including answering the telephone, dealing with enquiries, booking procedures and taking payments. Assist Veterinary Surgeons, Veterinary Nurses, and support staff where and when required. Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding and empathetic. Benefits 5 weeks holiday plus bank holidays and Birthday Leave Extensive free online Linnaeus CPD program Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave Recruitment referral reward scheme E-car salary sacrifice scheme Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme About us Garston Veterinary Group has a well-established team of experienced veterinary surgeons and nurses dedicated to the treatment of domestic pets. We aim to provide the best quality of care across our entire range of services at our surgeries in both Somerset and Wiltshire in Frome, Melksham, Trowbridge, Westbury, and Warminster. We invest heavily in training, the latest equipment and modern facilities in order to offer the most up-to-date advice and treatment for our clients and their pets. Garston Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. LI-ST1 LI-Onsite Salary Value: £ 25,365.95 per annum;