Title: Executive Assistant to the Senior Associate Vice President for Dean of Students
Agency: VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES
Location: Norfolk, VA
FLSA: Non-Exempt
Hiring Range:
Full Time or Part Time: Full Time
Job Description:
The Executive Assistant supports the Division of Student and Campus Life’s through office operation support for a divisional customer service location as well as the administrative support for the Senior Associate Vice President and Dean of Students, Assistant Vice President for Student Life, and Dean of Students Operations staff.
The Executive Assistant will support front desk operations including customer service addressing in-person, electronic, and phone call inquiries; multitask and triage daily crisis situations in support of student needs; provide management and supervision support of student hourly employees; office management including supply inventories and office equipment; and develop, coordinate and implement divisional and office programs and services to support students and employees. Work hours may be required during evenings and weekends as needed.
In addition, the Executive Assistant is responsible for supporting the staff of the Senior Associate Vice President and Dean of Students with calendar scheduling, travel coordination, document and presentation preparation, administrative duties, and budget coordination. Minimum Qualifications:
1. Considerable knowledge of office practices and procedures.
2. Working knowledge of effective supervisory techniques.
3. Working knowledge of computer applications such as Microsoft Office Suite.
4. Working knowledge of client-server systems (e.g., Banner, PeopleSoft, or a similar program).
5. Working knowledge of effective customer service and problem-resolution techniques.
6. Strong oral and written communication skills.
7. Strong critical thinking and decision-making skills.
8. Demonstrated ability to prioritize work and manage multiple projects simultaneously while producing quality work.
9. Demonstrated ability to communicate effectively with professional and student staff, University officials, external agencies, and a variety of individuals who may seek this office for assistance.
10. Demonstrated ability to draft and prepare correspondence, reports, special projects, spreadsheets, agendas, and minutes.
11. Demonstrated ability to assist in planning, implementing, and coordinating special events.
12. Demonstrated ability to work independently.
13. Demonstrated ability to follow established guidelines and timelines.
14. Demonstrated ability to independently initiate and carry out projects.
15. Demonstrated ability to promote efficient workflow.
16. Demonstrated ability to interpret policies and procedures.
17. Demonstrated ability to coordinate meetings, schedules, and travel arrangements.
18. Demonstrated ability to maintain confidentiality.
Additional Considerations: