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* Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
* Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
* Be passionate about the Coffee Bar & events operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
* Actively encourage colleagues to further develop themselves and seek out new trends.
Job Description
* Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
* Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
* Be passionate about the Coffee Bar & events operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
* Actively encourage colleagues to further develop themselves and seek out new trends.
Qualifications
* Have experience as a manager within a hospitality environment, ideally retail
* Experience in creating a thriving and successful working environment
* Possess excellent supervisory and communication skills
* Good delegation and influencing skills
* Able to demonstrate team development skills
* Have the ability to display a real passion for food and customer service
Additional Information
For almost 20 years, we have created beautiful spaces, exciting menus, and friendly teams across various locations, ensuring each customer has a memorable hospitality experience.
We seek the brightest and best to join us in building a legacy in hospitality. We support your career development and believe in continuous learning.
Join us and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY: We strive for better, lead the way, and blaze our own trail.
WHOLEHEARTEDLY POSITIVE: We are motivated, inspiring, and passionate about our work.
CREATIVELY COLLABORATIVE: We embrace differences, push creativity, and work together.
FOREVER CONSCIOUS: We protect the planet and support local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and eager to learn, we can develop your potential.
We are proud to be an inclusive employer, welcoming applications from diverse backgrounds and committed to an inclusive environment for all employees.
Join us and bring your unique perspective to our team.
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