Location: Location Independent Worker
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time hours per week – Mon to Fri
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.
What you’ll do
The Project Delivery Services team within Vodafone Business Technology Solutions delivers services and solutions to our Enterprise customers. The Customer PMO Manager is a key leadership role, aligned directly to a large, complex customer-facing programme or portfolio where multiple programmes and projects are being delivered.
The Customer PMO Manager collaborates directly with counterparts within the customer organisation to enhance programme and project delivery. This is achieved through the application and development of delivery processes, project and programme governance, project consultation, reporting, and the monitoring of PMO-established KPIs.
The Customer PMO Manager demonstrates the effectiveness of the delivery method and governance regime within the local remit, providing insights, recommendations, and support to VBTS UK senior leadership teams. They are a strong leader with advanced experience in all facets of PMO, including capacity and demand planning, RAID, financial, information and change management, programme planning and mobilisation, management reporting, governance frameworks, quality and assurance, P3M tooling and feedback surveys (NPS).
Who you are
1. Exceptional organisational and communication skills with acute attention to detail and proactive approach
2. Strong problem-solving skills with the ability to identify root causes, find solutions and make decisions.
3. Excellent reporting and analytical skills and strong cross functional working capabilities
4. Proven leadership ability to guide and motivate teams towards shared objectives
5. Demonstrated strategic “big picture” thinking and resilience in a demanding customer facing environment
6. Able to anticipate and manage conflicts effectively, assisting parties in reaching mutually agreeable solutions
7. Qualifications in PMO/Project Management – P30, Prince 2 or other recognised certification in these disciplines.
8. Experience working in a customer facing role.