A leading technology solutions provider is looking for a 2nd line technical support engineer based in Northern England. The role focuses on providing remote and on-site support for network infrastructure, requiring advanced knowledge in Wi-Fi and Security technologies. Candidates must hold a degree in IT and a Cisco CCNA certification. You will engage in fault resolution, documentation, and adherence to ITIL service processes while ensuring customer satisfaction. A competitive salary and benefits package is offered, with opportunities for advancement.
#J-18808-Ljbffr