At Emma Bridgewater, we make lovely things that help capture moments of joy. From a favourite mug to a well-loved plate or bowl, the pieces we create become part of everyday life and the stories people tell.
We care deeply about the people who work here. Everyone at Emma Bridgewater plays a part in our success, and we’re committed to creating a workplace where people feel supported, valued and able to grow.
Were proud to be a certified B Corp, combining craftsmanship, sustainability and purpose in everything we do. Were now looking for a Production Manager to join our team and help shape the future of our manufacturing operation.
We are looking for a strong and inspiring leader who is driven to achieve results, passionate about developing people and committed to creating a safe, high-performing culture. Curious, detail-focused and optimistic, youll thrive on continuous improvement, champion quality in everything you do, and bring the energy and enthusiasm needed to deliver operational excellence while leading teams through the next stage of our journey.
Key Responsibilities
As a member of the Production Leadership Team, the Production Manager is responsible for leading a safe, efficient and high-performing manufacturing operation. The role is accountable for delivering operational performance through strong leadership, employee development, cross-functional collaboration and continuous improvement.
The Production Manager will create a culture where safety, quality, engagement and operational excellence are embedded in everyday activities while ensuring production objectives are achieved in line with business strategy.
Compliance and Health & Safety:
* Lead and champion a proactive zero-harm culture across the factory.
* Ensure compliance with all health, safety, environmental and operational standards.
* Drive safety performance through audits, investigations, risk management and continuous improvement.
* Create an environment where every colleague feels empowered to work safely and speak up.
People Leadership:
* Build, inspire and develop high-performing teams through coaching, mentoring and strong leadership.
* Support Team Leaders and Supervisors to grow their capability and confidence.
* Drive engagement, wellbeing and a culture of accountability, collaboration and respect.
* Lead performance management, succession planning, recruitment and skills development initiatives.
* Champion an inclusive workplace aligned to our B Corp values and purpose-led culture.
Delivering Operational Excellence:
* Lead the safe and efficient delivery of production plans, ensuring quality, service and cost targets are achieved.
* Optimise labour, materials and resources to maximise productivity and performance.
* Work closely with Planning, Engineering, Quality and Supply Chain teams to achieve business objectives.
* Monitor operational KPIs, identify risks and take decisive action to maintain performance.
* Drive equipment reliability and operational efficiency through strong cross-functional partnerships.
Continuous Improvement & Quality:
* Embed a culture of continuous improvement focused on safety, quality, productivity and people development.
* Lead root cause analysis and problem-solving activities to eliminate recurring issues.
* Reduce waste, downtime and operational losses through Lean Manufacturing principles.
* Develop and maintain robust operating standards and best practices.
* Ensure products consistently meet customer expectations and quality standards.
Sustainability & B Corp Leadership:
* Champion responsible manufacturing practices that support our B Corp commitments.
* Drive initiatives that improve environmental performance alongside operational efficiency.
* Promote waste reduction, resource efficiency and sustainable ways of working.
* Support ESG objectives through effective monitoring, reporting and employee engagement.
* Ensure business decisions consider their impact on people, communities and the environment.
Other Responsibilities:
* Displaying behaviour consistent with the personality of the business
* Conducting any other reasonable tasks as required by the business.
* Undertaking training and development relevant to the role
* Working in a safe manner taking care for your own health and safety
* Ensuring your work environment is safe, clean, and tidy.
Join Our Journey
If youre passionate about developing people, driving operational excellence and making a meaningful impact, wed love to hear from you. Apply your interest at Emma Bridgewater and support the creation of not only beautiful products, but a workplace and future were all proud to be part of