Lead from the front, drive operational excellence and make a real impact at Biffa!
Hours:
Monday to Friday, 37.5 hours per week
A quick look at the role
We're searching for an experienced and dynamic Depot Manager to lead and optimise the operations at our Croydon Depot. If ensuring compliance with health and safety regulations, environmental standards, and operator licences is more than just a responsibility but a passion for you, this is the role where you can truly excel. Beyond compliance, you'll be at the forefront of delivering outstanding customer service and fostering a culture where continuous improvement is the standard, not the exception.
Your core responsibilities
* Collaborate with a team of dedicated waste management professionals in a diverse and open environment where transparency, not red tape, is the foundation.
* Demonstrate your ability to meet and exceed defined KPIs while driving best practices in cost control, productivity, and continuous improvement.
* Take on a pivotal role in the professional development of drivers and staff, cultivating a workplace where everyone has the opportunity to excel.
* Oversee the coordination and management of all depot-based resources, driving improvements in operational productivity and service quality.
* Take charge of the depot’s profit and loss budget, delegating responsibilities appropriately to ensure consistent year-on-year growth.
* Work closely with a Biffa Business Improvement Manager to maintain strong relationships with local customers, ensuring they receive exceptional service at competitive costs.
* Set clear objectives for operational staff, monitor performance regularly, and take corrective action as needed to achieve targets.
* Influence key decisions, implement new practices, and help define the strategic direction of the depot.
* Be part of a forward-thinking company that values innovation and encourages self-driven individuals to challenge the status quo.
Our essential requirements
* Proven experience as an Operations, Depot, or General Manager, or in a similar high-responsibility role within services or logistics.
* CPC qualification desirable.
* IOSH qualification desirable.
* Ability to thrive in a fast-paced, commercially driven, and time-sensitive environment.
And here’s why you’ll love it at Biffa.
* Competitive salary.
* Car allowance.
* Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
* Generous pension scheme.
* Retail and leisure discounts.
* Holiday and travel discounts.
* Bike to work scheme.
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
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