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Service manager

Manchester
N-Compass
Service manager
Posted: 2h ago
Offer description

Service Manager

n-compass is a Great Place to Work, we employ great people who provide compassionate, person centred support that empowers individuals to be heard, build resilience and take positive steps towards a brighter future.
We have an exciting opportunity to join our management team.

Our Bury Carers service are looking for a full time Service Manager to lead and oversee a busy and dynamic team in a truly hybrid working environment (between home, the office and the community of Bury), Due to some travel across the North of England the post holder is required to have use of a private vehicle for business purposes.

Typical Duties Will Include:

* Managing the Bury Carers contract, ensuring the team provide quality delivery and contractual outcomes.
* Reporting and analysing performance, quality and outcomes
* Develop and maintain relationships/referral pathways with key stakeholders with the express aim of identifying and supporting hidden Carers int the community
* Oversee the production of a regular newsletter for Carers and professionals
* Representing the service at Carers specific meetings/events/networks
* Managing and leading on Carers Week and Carers Rights Day; sourcing sponsorship to fund events, promoting, increasing involvement and using these key dates as a vehicle to identify and support hidden Carers
* Ensuring required policy, process, systems and equipment are in place, fit for purpose, observed by the team and regularly are reviewed
* Ensuring the team use internal and externals systems in line with agreed protocols
* Budget management
* Working with senior management to inform annual operational budgets
* Responsible for managing expenditure against annual operational budgets and managing petty cash in line with agreed financial procedures
* On call support for out of hours working
* Contingency support through the Carers Services structure as required

Please find attached on our website, the full Job Description, Person Specification and benefits package.
Please send your application through as soon as possible, as applications will be shortlisted upon receipt, which may result in closing the vacancy sooner than the advertised closing date. Interviews will be held on 5th March 2026.

n-compass is an equal opportunities employer, if you require any reasonable adjustments to participate with your application, please contact our People Services Team.
Successful applicants will be required to undergo an enhanced DBS check (formally CRB)
Registered Charity Number: 1128809

REF-226 751


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