World Duty Free will provide a full induction and comprehensive training to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development.
Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion, and enthusiasm for our luxurious products. Your responsibilities will be to:
1. Deliver an individualised world-class service experience for every customer
2. Maximise sales opportunities using world-class service skills and knowledge of products and promotions
3. Demonstrate positive personal behaviours and a can-do attitude
4. Work independently or as part of a team to achieve operational standards across the store
What do you need to be a Customer Service Assistant at World Duty Free?
* Passion about working in a team
* Flexibility to adapt to the fast-paced environment
* Good communication skills
* Self-motivation, enthusiasm, and professionalism
Fantastic benefits include free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts). In addition, as a Customer Service Representative, your benefits will include:
* Company bonus scheme
* Employee Assistance Programme - Confidential advice service to support our teams on a range of issues including personal & financial - your wellbeing is important to us!
* Discounts on products for our staff, family, and friends
* Travel discounts
* Free parking
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