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Air logistics perishables customer care specialist

London
Permanent
Kuehne Nagel
Logistics
Posted: 23 May
Offer description

DESCRIPTION DU POSTE

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

We are looking for a motivated and customer-focused individual to join our Air Logistics Perishables team. You will support the coordination of air freight shipments while delivering excellent customer service in a fast-paced environment.

This position operates on a rotating shift pattern of 4 days on followed by 4 days off.

How you create impact

1. Deliver high levels of customer service and satisfaction
2. Ensure accurate and timely processing of shipment documentation
3. Build strong relationships with customers, carriers, and suppliers
4. Coordinate bookings, collections, and deliveries efficiently
5. Support smooth day-to-day operational activities
6. Communicate effectively with internal and external stakeholders
7. Identify opportunities to improve processes and operational efficiency
8. Contribute positively to a collaborative and results-driven team environment

What we would like you to bring

9. Air Logistics experience preferred but not essential
10. Strong communication and organisational skills
11. Ability to work under pressure and meet deadlines
12. Confident working independently and within a team
13. Good computer literacy and attention to detail
14. Professional and customer-focused approach
15. Interest in systems, IT, or AI is beneficial

What's in it for you

16. Opportunity to grow within the Air Logistics industry
17. Supportive and collaborative team environment
18. Learning and development opportunities
19. Exposure to international logistics operations
20. A dynamic role with opportunities to contribute ideas and improvements

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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