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General manager

Leeds
Permanent
My Delhi
General manager
Posted: 7 February
Offer description

Overview

This venue is a brand new concept and something that will really take Leeds by storm. Its is our biggest offering to date and as a consequence we’re looking for a real superstar.

Character Profile: General Manager Leeds


Essential Traits

* Leadership: Inspires and motivates diverse teams, fostering collaboration and accountability in a fast-paced environment.
* Guest-Centric: Passionate about delivering memorable dining experiences, with a keen eye for detail and service excellence. Familiar with delivery of an outstanding guest journey / experience.
* Strategic Thinker: Balances short-term operational needs with long-term venue goals, adapting to market trends and event demands.
* Resilient: Thrives under pressure, managing high-volume service and unexpected challenges with composure.
* Collaborative: Builds strong relationships with all venue management, suppliers, and event organisers to align objectives. Comfortable with developing strong bonds with local businesses.
* Innovative: Embraces technology and creative solutions to enhance operations and guest satisfaction.
* Analytical: Uses data-driven insights to optimise financial performance, menu utilisation, and staffing.
* Adaptable: Quickly adjusts to changing event schedules, guest preferences, or operational disruptions.
* Communicative: Articulates vision clearly to staff and stakeholders, with strong skills in conflict resolution and public relations.
* Ethical: Upholds high standards of integrity, ensuring compliance with regulations and promoting a positive workplace culture.


Preferred Attributes

* Charismatic and approachable, able to connect with diverse guests and staff.
* Passion for food (preferably Asian), beverage, and hospitality trends, with a knack for creating unique dining experiences and familiar with the challenges of delivering quality every time.
* Comfortable navigating the dynamic, multi-faceted nature of a large venue.
* Proactive problem-solver with a hands-on approach to operations.


Preferred Experience

At least three years experience at GM level in a large venue (although we will consider a rockstar DGM). Preferably somewhere that is a multi faceted fast paced venue or a Hotel Operations manager of a minimum of Four Star venue, with extensive F&B experience will also be considered.

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