FRENCH SELECTION (FS)
Customer Service Administrator
Location: Burnley
Salary: £27,000 per annum plus bonus
Ref: 8191CS
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8191CS
The company:
A long-standing British manufacturer with international operations and a key focus on sustainability.
Main duties:
To provide outstanding customer service to clients and support the Export department.
The role:
- To respond to customer enquiries in a timely manner to ensure any issues are resolved
- To provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend.
- To process orders through the system and follow up as necessary
- To support internal departments with product or stock information
- To ensure customer information is recorded accurately and update on they system when necessary
- To monitor outstanding orders and follow up accordingly
The candidate:
- Previous customer service experience - Essential
- Additional European languages is beneficial (French, Spanish, German or Italian)
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated cand...