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Administrative assistant (care home)

Swansea
Silvercrest Care
Administrative assistant
Posted: 20h ago
Offer description

Job Description

Administrative Assistant - Cwrt Enfys

37.5hrs p.w - Mon - Fri (9am - 5pm), £14.00 p.h

Supporting quality care through strong organisation.

At Silvercrest, high-quality care is underpinned by effective administration, strong systems and attention to detail. Our administrative team plays a vital role in ensuring the home runs smoothly, remains compliant, and delivers a positive experience for residents, families and staff.

We are looking for a motivated and organised Administrative Assistant to support the Business Administrator and wider team.

Your role in supporting the home

You will help maintain high standards by:

* Providing accurate and timely administrative support across the home

* Managing telephone calls professionally and efficiently

* Supporting recruitment compliance, ensuring all required checks and records are complete

* Processing purchase orders accurately and within budget controls

* Maintaining and updating digital and paper records to a high standard

* Typing correspondence and taking accurate meeting minutes

* Supporting training coordination and maintaining training records

* Assisting with stock ordering and general office organisation

* Providing reception cover when required, ensuring a warm and professional welcome

* Supporting archiving, filing and document management

* Assisting the Business Administrator during periods of absence

About The Role

What we are looking for

* Strong organisational skills and attention to detail

* Excellent communication and interpersonal skills

* Confidence using Microsoft Office and IT systems

* Ability to manage multiple tasks and prioritise effectively

* A professional, reliable and flexible approach

* Experience in administration (care home experience desirable)

* Confidence in minute taking and handling confidential information



What you can expect from us

* A supportive and inclusive working environment

* Opportunities for training and development

* A role where your work directly supports quality and compliance

* The opportunity to be part of a team delivering high standards of care

* A workplace where professionalism and respect are valued

* Employee referral scheme

* Colleague Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme.

* Excellent recognition scheme including Annual Thank You Celebration and Long Service Awards



Why Silvercrest?

Because we recognise that well-led services rely on strong administration. Your role will help ensure our home remains organised, compliant and focused on delivering the best possible outcomes for residents.

👉Apply today to join Silvercrest as an Administrative Assistant at Cwrt Enfys.

Skills Needed

About The Company

SilverCrest Care, a family-run group of nursing care homes in South Wales, is dedicated to delivering high-quality, person-centered care. The organization's ethos emphasizes the importance of privacy, dignity, and choice for residents, ensuring these values are central to all operations.

The company fosters a supportive and inclusive work environment, offering comprehensive training programs and opportunities for professional development. Employees benefit from initiatives such as health and wellbeing programs, employee recognition schemes, and a commitment to work-life balance. This nurturing atmosphere contributes to a positive workplace culture where staff feel valued and motivated.

Company Culture

Core Values and Mission

SilverCrest Care's mission revolves around providing compassionate and respectful care, fostering an environment where residents feel valued and supported. The company prioritizes individualized care plans, aiming to enhance the quality of life for each resident.

Work Environment and Employee Support

The company fosters a supportive and inclusive work environment, offering comprehensive training programs and opportunities for professional development. Employees benefit from initiatives such as health and wellbeing programs, employee recognition schemes, and a commitment to work-life balance. This nurturing atmosphere contributes to a positive workplace culture where staff feel valued and motivated.

Desired Criteria

* Experience of working within a care home environment

Required Criteria

* Experience of office administration
* Sound knowledge and competence in using Microsoft Office applications

Closing DateFriday 1st May, 2026

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