Based at the Coventry office (home to around 350 employees), you'll be part of a small, collaborative HR team providing comprehensive HR support to managers and employees. The wider business employs over 1,500 people across four UK sites, and you'll play a key role in supporting the success of the Coventry operation.
Responsibilities
* Act as the first point of contact for day-to-day HR and employee relations queries.
* Provide confidential advice and guidance in line with company policy and current legislation.
* Support managers with employee relations cases, absence management, and performance issues.
* Collate and analyse HR data for reporting to the HR Manager and senior management team.
* Contribute to continuous improvement initiatives to enhance the employee experience, be part of a globally recognised brand known for excellence, innovation, and people development.
* Work alongside talented professionals in a supportive and collaborative HR team.
* Gain exposure to a wide range of HR activities and projects, with opportunities for growth and development.
* Make a meaningful contribution to a thriving and respected organisation.
* Actively represent the HR team at local site meetings (management meetings, employee forums, health and safety and trade union meetings), ensuring any HR actions are completed time efficiently.
* Support the HR Manager with the implementation of all Employee Engagement Survey action plans with site management team.
* Support managers with key initiatives to improve employee well‑being and employee engagement.
* Engage in promoting and "living" the company values and care culture.
* Organise and assist with the delivery of training and development activities including management training, employee site inductions and onboarding.
* Support the HR Manager with various training and development programmes, e.g. ER trainings and other initiatives.
* Take ownership and responsibility for the case management of all Employment Relations, ensuring all associated actions are logged on the associated trackers and documentation is retained on employee files.
* Provide expert advice on ER issues and coach managers in appropriate actions to take, in line with current Employment Legislations and company policies and procedures.
* Give guidance and support to managers and employees on ER cases, ensuring issues addressed promptly and efficiently.
* Ensure compliance with company policies and labour laws during all stages of the employee lifecycle, especially in sensitive ER matters.
* Co‑ordinate and assist with recruitment and selection activities (e.g. interviews and assessment centres).
* Assist site managers with absence case management.
Plus, many other ad hoc duties.
Qualifications
* Strong Employee Relations experience at all levels and process driven with a genuine desire to excel in this area.
* CIPD qualified or part CIPD qualified would be advantageous; an equivalent level of experience is acceptable.
* Previous HR administrative experience or administrative experience obtained in a similar role is essential.
* Experience of providing HR advice and guidance in line with company policies, procedures and legislation would be advantageous.
* Previous exposure to working in a unionised environment would be ideal.
Benefits
Excellent Benefits Package available.
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