Business Development Manager
Career Level: 08 Career Posting Date: 13 Feb 2026
Business Development Manager – New Business (Retail EPOS & Payments)
Location: Hybrid – Hampshire / South preferred (flexible for the right person)
Reports to: Product Director, Swan Retail
About Swan Retail
Swan Retail is part of the ClearCourse Group and delivers powerful retail EPOS and back-office software solutions to multi-site and independent retailers across the UK.
Our platform goes beyond point of sale. Swan provides a fully integrated retail ecosystem, combining front-of-house EPOS, robust back-office management, omni-channel connectivity, loyalty functionality, and embedded payments powered by ClearAccept.
With over 20 years of product evolution, Swan is a mature, feature-rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected operations.
Swan is a core brand within the ClearCourse retail division and benefits from dedicated marketing campaigns, SDR support, and strong internal investment.
The Role
We are looking for a commercially driven Business Development Manager to accelerate new business growth within Swan Retail.
This is a new role within the team, created to expand market reach and drive additional revenue. You will focus on identifying and securing new retail customers, particularly within fashion, department stores, furniture, beauty, homeware and specialist retail sectors.
While there is inbound support and marketing activity, this role requires a proactive mindset. We are looking for someone who can build their own campaigns, open doors, and develop relationships across the retail landscape.
You will own the full sales cycle, from prospecting through to close, working closely with product managers, implementation teams, and senior leadership to deliver well-structured, commercially sound deals.
What You’ll Be Doing
1. Driving new business acquisition across key retail verticals
2. Identifying market opportunities through networking, outreach, and targeted campaigns
3. Managing the full sales cycle from first contact through demo, proposal, negotiation and close
4. Responding to RFPs and structured tender processes
5. Delivering product presentations (remote and in person), supported by product and implementation teams
6. Building professional relationships with retail decision-makers
7. Creating development plans, sales forecasts and revenue projections
8. Working closely with marketing and SDR teams to maximise campaign performance
9. Accurately managing pipeline and activity within HubSpot
10. Meeting agreed quarterly revenue and new logo targets
What We’re Looking For
Required:
11. Proven success driving new business growth within IT, Tech, SaaS, or Retail Software
12. Strong commercial and technical awareness
13. Experience managing full sales cycles, including RFP processes
14. Strategic and analytical thinking skills
15. Strong forecasting and pipeline management capability
16. Organised, structured and target-driven
17. Experience using CRM systems (HubSpot preferred)
Desirable:
18. Background in retail software, EPOS, or e-commerce solutions
19. Experience selling into fashion, department stores, furniture, or specialist retail sectors
20. Experience within a PE-backed or scale-up environment
21. Strong professional network within retail
22. Excellent negotiation and stakeholder management skills
Why Join Swan Retail?
23. Join a growing retail technology brand within ClearCourse
24. Strong marketing investment and SDR support
25. Full product and implementation backing during the sales process
26. Clear, structured targets and uncapped commission with accelerators
27. Opportunity to grow within the wider ClearCourse retail portfolio
Benefits
28. Competitive base salary with uncapped commission
29. 25 days holiday plus bank holidays
30. Hybrid and flexible working options
31. Private medical cover
32. Health cash plan
33. Life assurance
34. Access to the Calm wellbeing app
35. Perkbox employee benefits platform
36. Enhanced parental leave
37. Cycle to work scheme
38. Volunteering days
39. Employee Assistance Programme
40. Ongoing learning, development, and career progression across the ClearCourse Group