The role is to ensure quality is maintained at all levels of production. Supervising the QA team and coaching the Operations team to drive quality and maintain due diligence to food safety. A strong decision making that ensure quality is at the forefront of how we operate.
Key Responsibilities
* Adhere to Natural Innovation Health & Safety policies and procedures at all times
* Adhere to Natural Innovation to GMP standards, policies and procedures at all times
* Responsible for the supervision of the day-to-day QA function on shift, ensuring the operations team is adequately supported with QA resource where required to successful run a shift.
* Responsible for the coaching and development of the QA team
* Accountable for the QA team duties and tasks to ensure that they are completed on time and accurately
* Accountable for the investigation of Quality related incidents, including; non-conformances, customer complaints etc
* Responsible for driving complaint reduction plans across the site in conjunction with the Operations team to support the Technical Services team.
* Supporting the QA manager with any day to day tasks required to fulfill customer requirements
* Helping to drive down Quality Complaints with carrying out process checks or in depth investigations
* Reasonable requests to carry out other duties that may be required to fulfill the businesses strategic and operational effectiveness.
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