Overview
Looking for a fast-paced role with one of the UK's leading vehicle leasing companies? Want to be part of a business that genuinely invests in your career development? Interested in hybrid working that supports a healthy work-life balance?
If your answer is 'yes' to all of these, keep reading.
About us
At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.
We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.
Role responsibilities
What does the role involve?
Within our Vehicle Ordering Team you will play a key role in delivering a seamless experience for our customers. You'll be responsible for ensuring that quotes for new vehicles are valid, up to date and have the necessary approval required to order. You'll handle requests from company car and LCV drivers, working across a wide range of manufacturers, models, and customers — so no two days are the same! While the role includes some phone contact, most of your communication will be via email, allowing for a structured yet dynamic workload.
Attendance of the Newbury office will be required for the first 3 - 4 weeks to ensure for robust training and to allow you to get to grips with the ethos of Novuna and how we work. Following initial training, the role will then adapt a hybrid approach with a minimum of 3 days per week in the office.
Some of your key duties will include:
* Manage a portfolio of live orders, keeping track of progress and following up on any outstanding actions
* Process new vehicle orders for company car and light commercial vehicle (LCV) users, ensuring accuracy and efficiency
* Collaborate with customers and internal teams to resolve queries and gather the necessary information to move orders forward
What we’re looking for
To succeed in this role, you'll be someone who thrives in a fast-paced environment, juggling multiple tasks while maintaining accuracy and attention to detail. You'll bring strong interpersonal skills, building positive relationships with both customers and colleagues through clear and confident communication.
Also, we're looking for the following:
* Confident using a range of computer systems and tools to manage tasks efficiently
* Comfortable working in a fast-paced environment, staying organised and focused under pressure
* Strong attention to detail, ensuring accuracy in every aspect of your work
* Positive and proactive personality, with a clear drive to complete tasks and support the team
What can we offer you
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
* Flexible hybrid working
* 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
* Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Next steps
Interested? Start your application today and see what Novuna can offer you.
Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.
We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.
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