We are looking for an organised Sales Administrator who is calm under pressure, and great with people from all walks of life, to join a business in Leeds.
You'll support both sides of the business, from helping clients purchase mobility equipment they need, to coordinating medical equipment hire. You'll have the chance to get involved in a wide range of tasks, keeping your day varied and fast-paced.
You'll play a key part in making sure things run smoothly, from taking orders right through to arranging deliveries and dealing with any follow-ups.
Some of the Sales Administrator duties will be:
Coordinate appointments for the company representatives to visit clients and assess their needs
Create accurate customer quotes based on the rep’s recommendations and product suitability
Process customer orders and follow them through to completion, keeping clients updated along the way
Contact customers once products are ready and organise timely delivery
Arrange delivery logistics, ensuring smooth and professional service
Handle a range of customer queries, product faults, and general concerns, providing helpful and empathetic support
Communicate daily with a wide variety of people including local councils, nursing homes, and disabled clients of all ages
Manage the hire process for products, ensuring items are returned in good condition
Inspect returned hire items for faults or damage and provide quotes for any necessary repairsThis is a busy and sometimes reactive role, so you’ll need to be someone who thrives in a fast-paced environment and can juggle tasks with a smile. You must be:
Able to prioritise and stay calm when urgent issues crop up
Be naturally empathetic and a great communicator, especially with customers who may be vulnerable or unwell
Be confident with systems and admin processes, training will be given, but attention to detail is keyThis will be working Monday to Friday 9am-5pm, earning a salary between £25,000-£27,000 depending on experience