Job Summary
We are seeking a professional and friendly Receptionist to join our family run business and ever growing team. The ideal candidate will be the first point of contact for our customers and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to handle multiple tasks efficiently in a busy office environment.
Duties
* Greet clients and visitors warmly, ensuring a positive first impression
* Answer phone calls promptly and professionally, demonstrating excellent phone etiquette
* Manage incoming correspondence, including emails and mail, ensuring timely responses
* Send quotes & invoices to business clients and retail customers
* Perform data entry tasks accurately and efficiently using Xero and Google Workspace applications
* Assist with scheduling appointments and managing calendars for staff members
* Provide clerical support as needed, including filing, typing documents, and maintaining records
* Utilise Xero for basic accounting tasks as required
* Collaborate with team members to ensure smooth office operations
Desirable requirements (preferred, but not essential)
* Previous office or administrative experience is essential
* Proficient computer skills, including familiarity with Xero and Google Workspace
* Strong organisational skills with the ability to prioritise tasks effectively
* Excellent typing skills with attention to detail in data entry tasks
* Vehicle repair & maintenance knowledge
* Experience with Xero is advantageous but not mandatory
* Demonstrated clerical experience in a professional setting
* Ability to communicate clearly and effectively both verbally and in writing
Working Hours & Location
* Location will be our workshop reception on London Road, Copford.
* Hours are flexible, as a family run business we are happy to accommodate family lives and times. We are hoping to have someone 5 days a week from 9:00am - 5:00pm but happy to discuss more flexible hours for the right candidate.
If you are a motivated individual who thrives in a dynamic environment and possesses the necessary skills to excel as a Receptionist, we encourage you to apply.
Job Type: Full-time
Pay: £12.50 per hour
Expected hours: 25 – 40 per week
Benefits:
* Flexitime
* On-site parking
Work Location: In person