Project Manager Role @ Medi2data
About the Company
Founded in 2017, Medi2data powers access to consented and curated medical data through cutting-edge technology and specialist services. We streamline and digitise the secure exchange of medical information, supporting GP practices, Instructing parties, and patients. By addressing challenges on both the demand (Client Services) and supply (Primary Care Services) sides of the ecosystem, we enable faster, more efficient, and compliant medical data transactions. We are transforming how medical data is accessed and managed in the digital age.
This role operates across Medi2data’s three core divisions—Primary Care Services, Client Services, and Medi2cert - delivering innovative, technology-driven solutions to GP practices, enterprise clients, and consumers. Our Primary Care Services division supports GP practices in streamlining medical reporting through eMR, our SaaS platform, and eMR+, our fully managed outsourced service - ensuring accuracy, security, and efficiency in producing electronic GDPR compliant medical reports. Client Services works with enterprise clients to facilitate the fast, compliant, and secure delivery of medical evidence, leveraging AI-driven automation, digital workflows, and clinical expertise to enhance decision-making and operational efficiency. Medi2cert (D2C) provides consumers with seamless access to premium medical certification services, allowing them to obtain the documentation they need quickly and securely.
Across all three divisions, we combine advanced technology, clinical governance, and a customer-centric approach to deliver market-leading solutions. As an NHS-accredited supplier, we uphold the highest standards of data security and compliance, ensuring that our partners and customers can confidently rely on the integrity and efficiency of our services. This role is integral to driving innovation and operational excellence across the Medi2data Group.
The Role
Reports To: Head of Operations
Location & Term: London, Full-time (Monday – Friday), Permanent, Hybrid.
Job Overview:
Medi2Data is seeking an experienced and driven Project Manager to lead the successful delivery of high-priority, cross-functional projects across the business. This role is central to enabling the company’s continued growth, innovation, and operational transformation.
You’ll be responsible for the end-to-end management of strategic initiatives that span departments, with full accountability for planning, execution, stakeholder alignment, and delivery outcomes. While the primary focus is on project leadership and delivery, you’ll also embed risk, compliance, and governance considerations into your approach—ensuring each project aligns with company standards, regulatory expectations, and best practice frameworks such as ISO27001, NHS DSPT, and
Cyber Essentials.
This is a hybrid role requiring regular presence in both our London and Cardiff offices
Key Responsibilities:
• Lead the planning, execution, and delivery of strategic and operational projects across Medi2Data
• Develop clear project scopes, success metrics, and timelines; manage budgets and resources where applicable
• Maintain detailed project plans, RAID logs, and project documentation to ensure control and transparency
• Facilitate effective cross-functional collaboration, ensuring alignment across engineering, operations, clinical, and commercial teams
• Identify and manage risks, interdependencies, and blockers to ensure projects remain on track
• Communicate regularly with stakeholders at all levels—including executive sponsors—with clear updates and action-oriented reporting
• Apply structured methodologies (Agile, Waterfall, or hybrid) to ensure consistency and quality in project delivery
• Integrate risk, governance, and compliance considerations into project planning and execution
• Support the completion of documentation and evidence for external audits and accreditations (e.g. NHS DSPT, ISO, CE)
• Contribute to the development of delivery frameworks, project toolkits, and best practices across the business
• Lead risk, compliance and risk project management
Key Relationships
• Head of Operations (line manager)
• C Suite
• Heads of Department (Engineering, Customer, Clinical, Quality and Standards)
• Clinical Operations Manager
• Internal project teams and stakeholders
• External vendors, technology partners, and audit bodies
Person Specification
• Proven track record of successfully delivering complex projects in technology-led or regulated environments
• Strong understanding of project methodologies such as Agile, Waterfall, or PRINCE2
• Demonstrated ability to lead cross-functional teams and manage multiple initiatives simultaneously
• Highly organised with excellent planning, risk management, and stakeholder engagement skills
• Skilled communicator with experience influencing both technical and non-technical audiences
• Comfortable using project management tools such as Monday, Jira, Trello, Asana, or MS Project
• Familiarity with risk and compliance principles in project delivery contexts
• Experience within digital health, SaaS, NHS, or regulated service environments is desirable
Core Competencies (Band 3 – Manager Level)
• Accountability – Takes ownership for delivering projects to high standards and timelines
• Leadership – Mobilises, motivates, and guides teams across business functions
• Decision Making – Makes confident, well-informed decisions under pressure
• Planning & Prioritisation – Balances multiple projects with competing deadlines
• Analytical Skills – Uses data, feedback, and project metrics to optimise outcomes
• Problem Solving – Tackles challenges with structured, solution-oriented thinking
• Effective Communication – Presents project information clearly and persuasively
• Relationship Management – Builds and maintains trust across internal and external stakeholders
• Continuous Improvement – Continuously seeks better ways to deliver value and scale execution
• Performance Management – Measures and drives progress on key deliverables and KPIs
• Customer Service – Keeps focus on outcomes that benefit internal and external users
• Change Management – Supports smooth transitions through people, process, and system change
• Service Delivery Mindset – Combines pace and quality to deliver scalable solutions
• Coaching – Shares knowledge and helps uplift team delivery capabilities
• Risk Awareness