.fit_to_content{width:%;height:auto}Your role
At Edwards - General Vacuum Europe, part of Atlas Copco, we’re seeking a committed Inside Sales Engineer. Your mission is to drive sales and profitability of parts and service across the territory by promoting solutions to new and existing customers. Based in either the UK or in Brno, Czech Republic, you'll work closely with the sales team to identify opportunities, support business growth, and help customers advance along the service ladder—all in line with our strategic goals
You will
1. Create and update customer profiles and databases.
2. Handle phone and in-person sales; refer leads to external sales as needed.
3. Make outbound calls to existing, lapsed, and prospective customers.
4. Identify upselling opportunities to support the sales team and increase customer share.
5. Maintain strong communication with customers and internal stakeholders.
6. Assist with sales administration tasks.
7. Build and maintain positive customer relationships with excellent after-sales service.
8. Provide accurate sales data, including quote lead times, order ratios, and lost order reports.
9. Keep the CRM system updated to ensure a complete customer view.
10. Attend training to enhance product and sales knowledge.
11. Follow all health and safety policies.
12. Support marketing campaigns and ad-hoc projects.
13. Cross-sell relevant services to customers.
14. Provide backup support for Service Administration during absences.
To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Experience & Knowledge
15. Ideally 3 years experience in sales or sales support
16. Skilled in objection handling and phone sales
17. Strong time and schedule management
Core Competencies
18. Resilient, positive, and customer-focused
19. Integrity and accountability
20. Business-minded with a proactive sales approach
21. Clear communicator and relationship builder
22. Aligned with Atlas Copco values
In return, we offer
23. Culture of trust and accountability
24. Lifelong learning and career growth
25. Innovation powered by people
26. Comprehensive compensation and benefits
27. Health and well-being
Job location
This role is fully remote or hybrid depending on location (either UK or near our office in Brno, Czech Republic). We value results over location and provide the tools and support you need to succeed from any location.