Larger Works OfficerHousing/ Construction Bromsgrove, Worcestershire £36,575.24 per annum + excellent benefits Permanent, Full Time(37 hours per week) Closing Date:Monday 2ndJanuary 2026 at 9am Interview Date: Monday12th January 2026 In person interviews We have an exciting opportunity for a Larger Works Officer to join our team and play a vital role in ensuring that significant repairs, property adaptions and damp and mould remediation across our housing stock are delivered to the highest standards! The Role This position is central to maintainingsafe, sustainable homes and improving the living conditions of our residents, in line with the organisations values and objectives. By combining technical expertisewith a strong customer focus, the role ensures that every solution is practical, cost effective and compliant with regulatory requirements. You will: Ensure excellent customer satisfaction is achieved at all timesby maintainingtimelyand informative communication with customers
Take full responsibility for all referred larger repairs
Effectively diagnose and schedule repairs both internally and externally to our housing stock, providing resolutions and giving technical guidance where required
Work closely with Customer Liaison officers to undertake pre and post quality inspections of all works, ensuring customer handover and sign off
Work collaboratively with other bdhtteams to effectively deliver larger repairs and damp and condensation works.
Liaise with the Building Surveyors and asset management regardingelement & component replacements
Update our housing management system with timelyand accurateinformation regardingrepairs delivery and customer communication
About you We are looking for an experience and qualified construction professional who has / is: Minimum of 5 years experience within the construction industry, preferably from a recognised trade background
An excellent communicator, and ensure that customer satisfaction is regarded as their highest priority
Proficient in the use of basic IT systems
Experience of working within the Residential Social Landlord Sector (Desirable)
HNC/HND minimum in Building Construction or similar recognisedqualification (Desirable)
What we can offer in return: 32 days annual leave plus bank holidays
Holiday purchase scheme buy up to an additional5 daysholiday per year
Holiday buy back scheme bdhtwill buy up to 10 days holiday back from staff
Team budgetevery year to enjoy an afternoon out as a team
Electric vehicle leasing scheme through Octopus Energy
Pension scheme defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
Life insurance is available to members of the pension scheme
Employee Assistance Programme
Mental Health First Aiders
Healthcare Cash Back Scheme Healthshield
Retail discounts scheme
Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
Reimbursement for professional subscription fees
Corporate Sponsorship opportunities
Reimbursement for HRT pre-paid certificates
Reimbursement for annual flu jab
Free parking and refreshments
Monthly staff compliments raffle
Wellbeing calendar of events throughout the year
Essential Mileage
Bdhtreserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
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