Job Title – Fleet Services Administrator
Business Unit – Dash Fleet Services
Location – The Dash Group, Redruth, TR15 3RQ
Reports to – Workshop Controller
Pay – £27,000 to £30,000 pro rata
Hours – Part-time. 25-30 hours per week. We are flexible with the exact hours and days.
The Dash Group is a fast-growing, people focused business delivering high-quality fleet services, vehicle sales and hire, and logistics solutions. We pride ourselves on being innovative, friendly and flexible delivering exceptional value to our customers.
Dash Fleet Services supports the safe, compliant, and efficient repair and maintenance of The Dash Group’s fleet of vehicles, along with a growing portfolio of external commercial customers.
As our Fleet Services Administrator, you will provide comprehensive administrative and operational support to ensure vehicles, equipment, and related processes remain fully compliant, maintained, and available for operational use.
This role is ideal for someone who is highly organised, proactive, and confident managing multiple ongoing tasks in a fast‑moving environment. Your work will directly contribute to minimising downtime, improving fleet efficiency, and supporting both internal and external customers.
Duties & Responsibilities
* Maintain accurate and up-to-date records for all vehicles, including servicing schedules, inspections, and compliance documentation.
* Manage all aspects of Fleet Services booking and diary management, ensuring efficient scheduling of internal and external maintenance activities.
* Monitor VOR statuses, ensuring vehicles are progressed through repair quickly and effectively, minimising downtime.
* Coordinate servicing, repairs, inspections, and warranty work with our team of Vehicle Technicians and approved external workshops.
* Chase and progress external maintenance jobs, ensuring timely completion and clear communication with stakeholders.
* Record workshop jobs, defects, repairs, and costs within the fleet management system.
* Monitor and maintain stock levels for workshop consumables, parts, PPE, and fleet-related supplies.
* Support the Workshop Manager and workshop team in routine stock checks and replenishment.
* Ensure accurate logging and reconciliation of parts issued, used, or ordered.
* Coordinate warranty claims, repairs, and customer issues relating to Dash Van Sales vehicles.
* Liaise professionally with customers, suppliers, and warranty providers to ensure timely resolutions.
* Maintain accurate customer service records, repair logs, and warranty documentation.
* Process fleet-related invoices, ensuring accuracy, correct coding, and timely approval.
* Assist drivers with queries relating to defect reporting, vehicle availability, breakdowns, and servicing.
* Log breakdowns, recovery requests, and follow-up repair actions promptly.
* Maintain organised digital and physical filing systems for all fleet documentation.
What We’re Looking For
* Previous experience in fleet administration, vehicle maintenance coordination, or operational support.
* Strong IT skills, especially within Outlook, Excel, Word, and (ideally) fleet management systems.
* Excellent prioritisation, time management and communication skills.
* Professional, approachable, and confident in managing expectations.
* Comfortable working independently and collaboratively within a team.
Additional Benefits
* 5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.
* Excellent training and development opportunities.
* Employee discounts on vehicle rentals, hampers and more!