Back of House Supervisor
Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
As Back of House Supervisor, you will lead and support the Stewarding team in delivering the highest standards of cleanliness, hygiene and operational efficiency across all kitchen and food & beverage areas, ensuring equipment, utensils and back‑of‑house spaces are maintained to luxury standards while supporting culinary and banqueting operations. Bringing a hands‑on and organised approach, you will thrive in a fast‑paced environment, driving team performance and ensuring exceptional operational excellence behind the scenes.
Key Responsibilities
1. Supervise and support the stewarding team to ensure efficient cleaning and operational processes
2. Assist with the allocation of tasks and ensure smooth workflow during service periods
3. Ensure all kitchen equipment, utensils and work areas are cleaned and maintained to the highest standards
4. Monitor water temperatures and chemical levels for cleaning processes, ensuring compliance with safety standards
5. Operate and maintain cleaning equipment, including dishwashing machines and waste systems
6. Support kitchen teams with plate‑ups, equipment provision and service preparation
7. Ensure adequate stock levels of clean equipment, utensils and supplies across all outlets
8. Oversee the transportation, storage and organisation of kitchen equipment and service items
9. Assist with recruitment, training and development of stewarding team members
10. Provide coaching and guidance to ensure consistent performance and engagement
11. Maintain cleanliness and organisation of back‑of‑house areas, including pot wash and storage rooms
12. Ensure compliance with all health, safety, hygiene and food handling regulations
13. Report maintenance issues, safety hazards and operational concerns promptly
14. Maintain a professional approach and support a positive team environment
Core Competencies
We are seeking a proactive and dependable professional who demonstrates strong leadership and attention to detail. You should have:
15. Proven supervisory experience in stewarding or kitchen operations, ideally within a luxury hotel environment
16. Strong understanding of hygiene, sanitation and health & safety standards
17. Ability to work efficiently in a fast‑paced, high‑volume environment
18. Good organisational skills with the ability to manage multiple priorities
19. Strong communication and interpersonal skills
20. A hands‑on approach with a willingness to support operational tasks
21. A proactive mindset, ensuring operational efficiency and cleanliness standards are maintained
22. Impeccable personal presentation aligned with professional standards
23. Physical capability to carry out the operational demands of the role
At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
Financial Rewards
24. Competitive salary designed to recognise excellence
25. Enhanced pension
26. Life assurance
27. Company sick pay
28. Additional holiday allowance
29. Access to BenefitHub's exclusive retail, wellness and travel privileges
30. Friends & Family preferred rates at Marriott hotels worldwide
Career Development
31. Clear pathway for internal promotions and transfers
32. Cross-department training to refine your craft and broaden your expertise
33. Expert-led development programmes
34. Continuous learning through structured programmes
35. Premium e-learning platform access
36. Be part of an exclusive pre-opening experience shaping the future of the property
Wellbeing Support
37. Private Medical Insurance
38. Employee Assistance Programme
39. Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
40. Food & Beverage discounts across Marriott properties
41. Year-round wellbeing initiatives and wellness activities
Recognition & Appreciation
42. Award programmes celebrating exceptional performance
43. The Astor Awards
44. Distinctive Moments celebration
45. Long service awards
46. Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
47. Vibrant social calendar with team events and engagement activities
*Terms and Conditions Apply
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.