Software engineer

Software Engineer Location: Norwich, Sheffield or Bristol Salary: circa £38k This is an excellent opportunity for someone who drives solutions, ensures the effective delivery and stability of systems, and proactively builds their capability within a collaborative, outcome-focused team. A bit about the job You'll help us run and improve our retirement platform, which supports our Bulk Purchase Annuity business. This platform helps manage pension schemes and deliver great outcomes for customers. You'll support day-to-day system performance, respond to user queries, and help deliver improvements. Working closely with engineers, business teams, and partners to keep everything running smoothly. Ultimately you'll play a key role in keeping the platform stable, secure, and ready for change. Key Responsibilities You'll support users by responding to queries, resolving incidents, and managing service tickets to keep the platform running smoothly. You'll monitor system performance and availability, acting quickly to fix issues and minimise disruption. You'll help deliver system updates and improvements, including supporting releases and scheduled processes. Working closely with colleagues and partners, you'll help build secure, reliable, and scalable solutions. You'll also keep documentation up to date, support onboarding of new work, and look for ways to improve how we deliver and support the platform. Skills & Experience Good understanding of the software development lifecycle and how systems are built, supported, and improved as well as familiarity with configuring and tailoring third-party applications (e.g. EQ Administrator). Experience working with databases (such as SQL) and handling data confidently Ability to work collaboratively and explain technical information clearly to different audiences Experience supporting systems or users, including working with ticketing tools and resolving issues A proactive approach to improving processes, with exposure to automation, AI tools, or modern technologies. Exposure to Oracle DB, batch processing frameworks, and pension administration systems is desirable. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary circa £38k (depending on location, skills, experience, and qualifications) Bonus opportunity 8% - actual amount depends on your performance and Aviva's Generous pension scheme e.g. if you put in 8%, Aviva adds 14% in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Chloe Nettley a call on 07795207964 or send an email to chloe.nettley@aviva.com