Overview
Project Coordinator – FIR (Fairness, Inclusion, Respect). Hybrid
Join to apply for the Project Coordinator – FIR (Fairness, Inclusion, Respect). Hybrid role at Action Sustainability.
Role
Project Coordinator - Fairness, Inclusion and Respect (FIR)
Hybrid Working | Occasional visits to the Old Street London office and at events
Permanent - Full Time - 9-5 with flexibility
Reporting to: FIR Programme Manager
What’s on offer
* 8% employer pension contribution
* Fitness allowance
* Enhanced maternity/paternity pay
* Volunteer days
* Access to the Old Street office facilities (lounge, café bar, gym, rooftop terrace)
* Leverage professional memberships and development programmes
* Support of leading experts and innovative new practices
Responsibilities
* Deliver customer service support for the FIR Team: manage the shared inbox, respond to emails, and handle member and partner queries.
* Plan and coordinate training activities and events (webinars, workshops, conferences): oversee logistics, liaise with venues, process bookings, and secure trainers/speakers.
* Support events and meetings (virtual and in-person) to ensure seamless delivery.
* Track and report on performance targets for the FIR Programme and key stakeholders.
* Create professional documents and assets: reports, meeting notes, presentations, flyers, and social media content.
* Promote FIR Team activities through social media, email marketing, and other channels.
* Maintain and analyse internal systems and data to guide informed decision-making.
* Keep FIR webpages current with regular WordPress content updates.
* Contribute to FIR projects as needed, supporting the Programme Manager in meeting quarterly deliverables.
About you / Requirements
* Proven organisational and project management skills — adept at juggling multiple priorities, meeting deadlines, and keeping every detail on track.
* Strong communicator and collaborator — confident engaging with colleagues, trainers, clients, and stakeholders at all levels.
* Customer-focused mindset — approachable, responsive, and committed to delivering excellent support.
* Hands-on event coordination — experienced in booking venues, securing trainers, and running smooth webinars and conferences.
* Marketing savvy — skilled in supporting campaigns across social media, email, and promotional channels.
* Tech-confident — proficient in Microsoft Office (Excel, PowerPoint), Zoom/Teams, and familiar with WordPress/content management systems and Canva.
* Creative flair — capable of producing polished presentations, flyers, and other professional materials.
* Data-driven — able to analyse information and reporting tools to generate actionable insights.
* Flexible problem-solver — quick to adapt, take initiative, and suggest improvements.
About the company
Action Sustainability is a leading sustainability consultancy that inspires responsible business practices. We work with sector leaders on sustainability and supply chain issues and partner with organisations including the NHS and Houses of Parliament. As the delivery team behind the Supply Chain Sustainability School, we drive global collaboration to accelerate sustainability.
We are an accredited Living Wage employer recognised for our workplace culture and offer wellbeing support, career development, and leadership coaching.
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